Pelican International Inc. offers a 1-year limited warranty against defects in materials and workmanship from the date of purchase. All incidental and / or consequential damages are excluded from this warranty. The return of any Pelican board will not be accepted by Pelican International Inc. without this authorization number. Site Map |
If you eventually need replacement parts, technical assistance or product/service information, please contact our Customer Service Department, having ready at hand the product’s model name and serial number (beginning with ZEP…), as well as the date and place of purchase. But as with most products, it is subject to wear and tear. Pelican International Inc.’s warranty is valid only if the product is used for its intended purposes and for which it was designed. You will be asked for a copy of your sales receipt and photos of the damage in question, as well as photos of the original packaging material so we can verify if damage was due to shipping. boards used for rental or other commercial use, change in appearance of board due to wear, exposure or any other environmental condition. Free ground shipping excludes Cargo Cases and Flightline Drone Cases. With adequate maintenance, it will give you years of reliable use. World leaders in the design and manufacture of kayaks, canoes, pedal boats and fishing boats.
Zip / Postal Code * Product Registration | Pelican Water COVID-19 Update: Find out what measures Pentair Pelican is taking to help ensure the health and well-being of our employees and customers. Visit the Pelican Water site to put in your product registrration and wattearry information. Email * Business Phone. Your warranty is now registered in our system. Damage is defined as impact with any object or material, damage due to dropping, loading, unloading, or transport, alterations or modifications, repairs, natural disasters, fires, temperatures below 4.4°C (40°F), or above 43°C (110°F), any further use of a board once a claim has been reported, transport or storage of a board with a closed air valve, use of a board in the water with a loose or removed air valve, failure to clean and service air vent valve, storage of a board in extremely hot or humid conditions including a wet or damp board bag. The hull and deck are warranted for a period of two (2) years from the date of purchase against defects in workmanship and/or materials and suitable for its intended purpose. (phone and tablet cases not included in registration giveaway) First Name * Last Name * Company. If the product does not conform to the warranty, Pelican International Inc., at its discretion will issue a new, like new or similar model product, excluding any shipping charges. The present warranty is only valid if the original buyer registered the warranty within the thirty (30) day period immediately following the date of purchase. (phone and tablet cases not included in registration giveaway). Implied warranties are limited to the life of this warranty. Your pedal boat is built of superior materials and in accordance to stringent quality standards.
Transportation costs back to the appointed place of repair or replacement are at the expense of the consumer. Our Antigua and Moorea paddle boards are built with superior materials and in accordance to stringent quality standards.
The return of any Pelican product will not be accepted by Pelican International Inc. without this authorization number. Furthermore, we cannot warrant the boards against breakage or damage due to circumstances out of our control. Pelican International Inc.’s warranty is valid only if the product is used for its intended purposes and for which it was designed. But as with most products, it is subject to wear and tear. If you eventually need replacement parts, technical assistance or product / service information, please contact our Customer Service Department having ready at hand the product’s model name and serial number (beginning with ZEP…), as well as the date and place of purchase. But as with most products, it is subject to wear and tear. Shipping will be the responsibility of the customer. Our friendly water treatment specialists are here to help! Any return must be accompanied by an authorization number obtained by your dealer and which can only be issued by calling Pelican’s Customer Service Department between 9 am and 5 pm Eastern Standard Time at 1-888-669-6960. This warranty applies to our entire line-up of canoes and fishing boats as well any of our kayaks and paddle boards not made from RAM-X™, RAM-X PREMIUM™ or POLY-XR™. The hull and deck are warranted for a period of one (1) year from the date of purchase against defects in workmanship and / or materials and suitable for its intended purpose. For the best experience on our site, be sure to turn on Javascript in your browser. Any return must be accompanied by an authorization number obtained by your dealer and which can only be issued by calling Pelican’s Customer Service Department between 9 am and 5 pm Eastern Standard Time at 1-888-669-6960. Any return must be accompanied by an authorization number obtained by your dealer and which can only be issued by calling Pelican’s Customer Service Department between 9 am and 5 pm Eastern Standard Time at 1-888-669-6960. Learn More. Pelican is not responsible for any damages incurred in transport, neither for storing or transportation fees, nor for inconvenience or loss of time or money while repairs are being made. In order to file a warranty claim, please fill out the Warranty Claim Form.
By returning your warranty and registration card on time, you will extend your hull and deck warranty to four (4) years. This warranty is the sole and exclusive warranty by Pelican International Inc. in connection with its above mentioned boats and Pelican International Inc. makes no warranties or representations, expressed or implied (including warranties of merchantability and of fitness for a particular purpose) in such connection except as specifically set in this warranty. Any return must be accompanied by an authorization number obtained by your dealer and which can only be issued by calling Pelican’s Customer Service Department between 9 am and 5 pm Eastern Standard Time at 1-888-669-6960. Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. With adequate maintenance, they will give you years of reliable use. This warranty gives you special legal rights, and you may also have other legal rights which may vary from state to state. Sales receipt and original packaging materials are required. This number along with the damaged product will need to be returned to our warehouse at customer’s expense. By returning your warranty and registration card on time, you will extend your hull and deck warranty to two (2) years. Thank you for filling out our product registration. If upon removal from box, you discover your new board is damaged and not in good condition, please contact Pelican International Inc. as soon as possible to resolve the problem. City. HAVE QUESTIONS? Upon physical review, Pelican International Inc. will make its final determination as to the nature of the damage or flaw and issue a replacement product (model depends on availability). Register your new Pelican case and you could win our monthly drawing for a 20QT Cooler and 32oz Bottle! Because of the nature of surfing and paddle boarding, we cannot guarantee the performance of any board or shape for individual riders and varying levels of skills and abilities. boats used for rental or other commercial use, change in appearance of boat due to wear, exposure or any other environmental condition. The return of any Pelican boat will not be accepted by Pelican International Inc. without this authorization number. Would you like to receive future email communications, updates and information from Pelican Products? The sales team is available on all holidays except Christmas Day, New Years Day, and Thanksgiving. Warranty extends to original purchaser only and is non-transferable. © 2020 Pelican Products, Inc. | With adequate maintenance, it will give you years of reliable use.
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