If you have questions about your services, we're here to answer them. Learn how to view account information using the Xfinity My Account app for Apple and Android devices. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. There used to be back in the day, but now I can't find it. I could be entirely wrong, but getting to a real person, as it always does, solved my problem and we are now seriously considering switching to Xfinity. Press question mark to learn the rest of the keyboard shortcuts. What I did was phoned support and requested that they add the address to the database. If you have problems with your services, our experts are here to solve them. I'm running into a problem though, whenever I input my address, I don't get an error message saying anything like "Xfinity is not available where you live", but instead "Error 1 of 1: The address you entered could not be recognized.". Closed. Hopefully, we'll expand to your area in the future! We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Welcome to the Xfinity community!

I had to call in to see if offers were available. Please send me a Modmail message here with your first and last name, address, and phone number.

Stickied comment This post is now closed . Cookies help us deliver our Services. Review and approve. I entered my address in the Xfinity website and it said "couldn't confirm your address," and I don't know if it's because the address isn't serviceable or if there's just an error with the website. Learn more about your password recovery options. Thank you! Our community is your official source on Reddit for help with Xfinity services. According to coverage maps I do fall within a covered area, but even when I have called, the service reps I've contacted stop at the point where they input my address and get the error that it wasn't recognized. You are not an Xfinity Instant TV Customer."

Should you experience further issues, please create a new post . I'm sorry that we are unable to service your address at this time. Press question mark to learn the rest of the keyboard shortcuts. Welcome to the Xfinity community! I can help.

Tell us when and where. Verifying Your Password Recovery Options Hello, I'm trying to set up xfinity internet at a new apartment I'm moving into but can't "shop" because trying to enter my apartment number I get the message "We couldn't confirm your address". I had a ticket number going around this time, and it was placed to get a tech out here to find out Step 1. and another tech to find out Step 2. Please reach out again here on Reddit if you need help with anything else. I can definitely help take a look at what options are available in the area. Most people who move to an area with Xfinity can transfer their service in three simple steps — and reinstall for free, without a technician. Xfinity can't confirm address of new apartment I'm moving into. I just moved into a new house, and I'm trying to set up internet. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I'm not doing anything wacky with what I type in, and I've tried several times because its just the normal text boxes. Press question mark to learn the rest of the keyboard shortcuts. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. We'll check if you can get Xfinity at your new home, and if you can keep your current plan, too. I just received your modmail message and will be replying shortly.

I knew it could be serviced because my house right across the road has it. Welcome to the Xfinity community! It means they don't service your apartment building. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. If you have questions about your services, we're here to answer them. Thanks for posting in the community! Is there a legit tool to check if an address has comcast internet availability. Thank you for reaching out here. but I still see TV (it was Instant TV when I first saw it, but now it's just TV) in my list of services on both the Xfinity website and mobile app. Is this just some strange way of Xfinity/Comcast saying specifically my address isn't serviced, or an issue in their system? Our community is your official source on Reddit for help with Xfinity services. Update 1: And, FWIW, I never got the confirmation email about adding my unlimited internet service that I was told to expect after I placed my order. Learn more about your password recovery options. When I switched my grandparents over to Comcast from frontier, I think it did the same thing. Hang tight -- your post should get an official response soon. Check other isp's.

but it always come back saying that my house just doesn't exist.

I've already sent a modmail, but please let me know if there's anything else I can do to help, thank you. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Our community is your official source on Reddit for help with Xfinity services. By using our Services or clicking I agree, you agree to our use of cookies. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. If my address is serviceable (that is one checked off as a no) If there are any ways to make my address serviceable. Xfinity WiFi network is hidden – Another reason why you might be having trouble connecting to this network is that it might be actually hidden. In this case, you can use a 3rd party software to identify the hidden SSID and connect o it manually using the MAC address. Hello, I have never been a customer, but I'm looking to try and become one because as of now, my current house only has 2 providers, satellite, and comcast and satellite is not providing what I need. Press J to jump to the feed. How can I contact someone who can help? I've flagged your post to the Community Specialists, /u/ashran42.

"/>

If you have questions about your services, we're here to answer them. Learn how to view account information using the Xfinity My Account app for Apple and Android devices. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. There used to be back in the day, but now I can't find it. I could be entirely wrong, but getting to a real person, as it always does, solved my problem and we are now seriously considering switching to Xfinity. Press question mark to learn the rest of the keyboard shortcuts. What I did was phoned support and requested that they add the address to the database. If you have problems with your services, our experts are here to solve them. I'm running into a problem though, whenever I input my address, I don't get an error message saying anything like "Xfinity is not available where you live", but instead "Error 1 of 1: The address you entered could not be recognized.". Closed. Hopefully, we'll expand to your area in the future! We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Welcome to the Xfinity community!

I had to call in to see if offers were available. Please send me a Modmail message here with your first and last name, address, and phone number.

Stickied comment This post is now closed . Cookies help us deliver our Services. Review and approve. I entered my address in the Xfinity website and it said "couldn't confirm your address," and I don't know if it's because the address isn't serviceable or if there's just an error with the website. Learn more about your password recovery options. Thank you! Our community is your official source on Reddit for help with Xfinity services. According to coverage maps I do fall within a covered area, but even when I have called, the service reps I've contacted stop at the point where they input my address and get the error that it wasn't recognized. You are not an Xfinity Instant TV Customer."

Should you experience further issues, please create a new post . I'm sorry that we are unable to service your address at this time. Press question mark to learn the rest of the keyboard shortcuts. Welcome to the Xfinity community! I can help.

Tell us when and where. Verifying Your Password Recovery Options Hello, I'm trying to set up xfinity internet at a new apartment I'm moving into but can't "shop" because trying to enter my apartment number I get the message "We couldn't confirm your address". I had a ticket number going around this time, and it was placed to get a tech out here to find out Step 1. and another tech to find out Step 2. Please reach out again here on Reddit if you need help with anything else. I can definitely help take a look at what options are available in the area. Most people who move to an area with Xfinity can transfer their service in three simple steps — and reinstall for free, without a technician. Xfinity can't confirm address of new apartment I'm moving into. I just moved into a new house, and I'm trying to set up internet. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I'm not doing anything wacky with what I type in, and I've tried several times because its just the normal text boxes. Press question mark to learn the rest of the keyboard shortcuts. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. We'll check if you can get Xfinity at your new home, and if you can keep your current plan, too. I just received your modmail message and will be replying shortly.

I knew it could be serviced because my house right across the road has it. Welcome to the Xfinity community! It means they don't service your apartment building. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. If you have questions about your services, we're here to answer them. Thanks for posting in the community! Is there a legit tool to check if an address has comcast internet availability. Thank you for reaching out here. but I still see TV (it was Instant TV when I first saw it, but now it's just TV) in my list of services on both the Xfinity website and mobile app. Is this just some strange way of Xfinity/Comcast saying specifically my address isn't serviced, or an issue in their system? Our community is your official source on Reddit for help with Xfinity services. Update 1: And, FWIW, I never got the confirmation email about adding my unlimited internet service that I was told to expect after I placed my order. Learn more about your password recovery options. When I switched my grandparents over to Comcast from frontier, I think it did the same thing. Hang tight -- your post should get an official response soon. Check other isp's.

but it always come back saying that my house just doesn't exist.

I've already sent a modmail, but please let me know if there's anything else I can do to help, thank you. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Our community is your official source on Reddit for help with Xfinity services. By using our Services or clicking I agree, you agree to our use of cookies. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. If my address is serviceable (that is one checked off as a no) If there are any ways to make my address serviceable. Xfinity WiFi network is hidden – Another reason why you might be having trouble connecting to this network is that it might be actually hidden. In this case, you can use a 3rd party software to identify the hidden SSID and connect o it manually using the MAC address. Hello, I have never been a customer, but I'm looking to try and become one because as of now, my current house only has 2 providers, satellite, and comcast and satellite is not providing what I need. Press J to jump to the feed. How can I contact someone who can help? I've flagged your post to the Community Specialists, /u/ashran42.

">

If you have questions about your services, we're here to answer them. Learn how to view account information using the Xfinity My Account app for Apple and Android devices. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. There used to be back in the day, but now I can't find it. I could be entirely wrong, but getting to a real person, as it always does, solved my problem and we are now seriously considering switching to Xfinity. Press question mark to learn the rest of the keyboard shortcuts. What I did was phoned support and requested that they add the address to the database. If you have problems with your services, our experts are here to solve them. I'm running into a problem though, whenever I input my address, I don't get an error message saying anything like "Xfinity is not available where you live", but instead "Error 1 of 1: The address you entered could not be recognized.". Closed. Hopefully, we'll expand to your area in the future! We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Welcome to the Xfinity community!

I had to call in to see if offers were available. Please send me a Modmail message here with your first and last name, address, and phone number.

Stickied comment This post is now closed . Cookies help us deliver our Services. Review and approve. I entered my address in the Xfinity website and it said "couldn't confirm your address," and I don't know if it's because the address isn't serviceable or if there's just an error with the website. Learn more about your password recovery options. Thank you! Our community is your official source on Reddit for help with Xfinity services. According to coverage maps I do fall within a covered area, but even when I have called, the service reps I've contacted stop at the point where they input my address and get the error that it wasn't recognized. You are not an Xfinity Instant TV Customer."

Should you experience further issues, please create a new post . I'm sorry that we are unable to service your address at this time. Press question mark to learn the rest of the keyboard shortcuts. Welcome to the Xfinity community! I can help.

Tell us when and where. Verifying Your Password Recovery Options Hello, I'm trying to set up xfinity internet at a new apartment I'm moving into but can't "shop" because trying to enter my apartment number I get the message "We couldn't confirm your address". I had a ticket number going around this time, and it was placed to get a tech out here to find out Step 1. and another tech to find out Step 2. Please reach out again here on Reddit if you need help with anything else. I can definitely help take a look at what options are available in the area. Most people who move to an area with Xfinity can transfer their service in three simple steps — and reinstall for free, without a technician. Xfinity can't confirm address of new apartment I'm moving into. I just moved into a new house, and I'm trying to set up internet. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I'm not doing anything wacky with what I type in, and I've tried several times because its just the normal text boxes. Press question mark to learn the rest of the keyboard shortcuts. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. We'll check if you can get Xfinity at your new home, and if you can keep your current plan, too. I just received your modmail message and will be replying shortly.

I knew it could be serviced because my house right across the road has it. Welcome to the Xfinity community! It means they don't service your apartment building. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. If you have questions about your services, we're here to answer them. Thanks for posting in the community! Is there a legit tool to check if an address has comcast internet availability. Thank you for reaching out here. but I still see TV (it was Instant TV when I first saw it, but now it's just TV) in my list of services on both the Xfinity website and mobile app. Is this just some strange way of Xfinity/Comcast saying specifically my address isn't serviced, or an issue in their system? Our community is your official source on Reddit for help with Xfinity services. Update 1: And, FWIW, I never got the confirmation email about adding my unlimited internet service that I was told to expect after I placed my order. Learn more about your password recovery options. When I switched my grandparents over to Comcast from frontier, I think it did the same thing. Hang tight -- your post should get an official response soon. Check other isp's.

but it always come back saying that my house just doesn't exist.

I've already sent a modmail, but please let me know if there's anything else I can do to help, thank you. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Our community is your official source on Reddit for help with Xfinity services. By using our Services or clicking I agree, you agree to our use of cookies. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. If my address is serviceable (that is one checked off as a no) If there are any ways to make my address serviceable. Xfinity WiFi network is hidden – Another reason why you might be having trouble connecting to this network is that it might be actually hidden. In this case, you can use a 3rd party software to identify the hidden SSID and connect o it manually using the MAC address. Hello, I have never been a customer, but I'm looking to try and become one because as of now, my current house only has 2 providers, satellite, and comcast and satellite is not providing what I need. Press J to jump to the feed. How can I contact someone who can help? I've flagged your post to the Community Specialists, /u/ashran42.

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xfinity can't confirm address

New houses aren't usually in the system, and neither are houses that don't have cable connections, at least in my case.

If you have questions about your services, we're here to answer them. Xfinity For full functionality of this site it is necessary to enable JavaScript. In the meantime, if you haven't already, please send your full name, address, and phone number associated with your service to the official team via modmail. It's a PITA.

Hello, I'm trying to set up xfinity internet at a new apartment I'm moving into but can't "shop" because trying to enter my apartment number I get the message "We couldn't confirm your address".

If you have questions about your services, we're here to answer them. Learn how to view account information using the Xfinity My Account app for Apple and Android devices. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. There used to be back in the day, but now I can't find it. I could be entirely wrong, but getting to a real person, as it always does, solved my problem and we are now seriously considering switching to Xfinity. Press question mark to learn the rest of the keyboard shortcuts. What I did was phoned support and requested that they add the address to the database. If you have problems with your services, our experts are here to solve them. I'm running into a problem though, whenever I input my address, I don't get an error message saying anything like "Xfinity is not available where you live", but instead "Error 1 of 1: The address you entered could not be recognized.". Closed. Hopefully, we'll expand to your area in the future! We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Welcome to the Xfinity community!

I had to call in to see if offers were available. Please send me a Modmail message here with your first and last name, address, and phone number.

Stickied comment This post is now closed . Cookies help us deliver our Services. Review and approve. I entered my address in the Xfinity website and it said "couldn't confirm your address," and I don't know if it's because the address isn't serviceable or if there's just an error with the website. Learn more about your password recovery options. Thank you! Our community is your official source on Reddit for help with Xfinity services. According to coverage maps I do fall within a covered area, but even when I have called, the service reps I've contacted stop at the point where they input my address and get the error that it wasn't recognized. You are not an Xfinity Instant TV Customer."

Should you experience further issues, please create a new post . I'm sorry that we are unable to service your address at this time. Press question mark to learn the rest of the keyboard shortcuts. Welcome to the Xfinity community! I can help.

Tell us when and where. Verifying Your Password Recovery Options Hello, I'm trying to set up xfinity internet at a new apartment I'm moving into but can't "shop" because trying to enter my apartment number I get the message "We couldn't confirm your address". I had a ticket number going around this time, and it was placed to get a tech out here to find out Step 1. and another tech to find out Step 2. Please reach out again here on Reddit if you need help with anything else. I can definitely help take a look at what options are available in the area. Most people who move to an area with Xfinity can transfer their service in three simple steps — and reinstall for free, without a technician. Xfinity can't confirm address of new apartment I'm moving into. I just moved into a new house, and I'm trying to set up internet. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. I'm not doing anything wacky with what I type in, and I've tried several times because its just the normal text boxes. Press question mark to learn the rest of the keyboard shortcuts. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. We'll check if you can get Xfinity at your new home, and if you can keep your current plan, too. I just received your modmail message and will be replying shortly.

I knew it could be serviced because my house right across the road has it. Welcome to the Xfinity community! It means they don't service your apartment building. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. If you have questions about your services, we're here to answer them. Thanks for posting in the community! Is there a legit tool to check if an address has comcast internet availability. Thank you for reaching out here. but I still see TV (it was Instant TV when I first saw it, but now it's just TV) in my list of services on both the Xfinity website and mobile app. Is this just some strange way of Xfinity/Comcast saying specifically my address isn't serviced, or an issue in their system? Our community is your official source on Reddit for help with Xfinity services. Update 1: And, FWIW, I never got the confirmation email about adding my unlimited internet service that I was told to expect after I placed my order. Learn more about your password recovery options. When I switched my grandparents over to Comcast from frontier, I think it did the same thing. Hang tight -- your post should get an official response soon. Check other isp's.

but it always come back saying that my house just doesn't exist.

I've already sent a modmail, but please let me know if there's anything else I can do to help, thank you. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. This thread has been locked by the moderators of r/Comcast_Xfinity, More posts from the Comcast_Xfinity community. Our community is your official source on Reddit for help with Xfinity services. By using our Services or clicking I agree, you agree to our use of cookies. Press J to jump to the feed. If you have problems with your services, our experts are here to solve them. If my address is serviceable (that is one checked off as a no) If there are any ways to make my address serviceable. Xfinity WiFi network is hidden – Another reason why you might be having trouble connecting to this network is that it might be actually hidden. In this case, you can use a 3rd party software to identify the hidden SSID and connect o it manually using the MAC address. Hello, I have never been a customer, but I'm looking to try and become one because as of now, my current house only has 2 providers, satellite, and comcast and satellite is not providing what I need. Press J to jump to the feed. How can I contact someone who can help? I've flagged your post to the Community Specialists, /u/ashran42.

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